Shipping policy
Stock Availability
Products shown as available on our website are physically in stock at our warehouse. In the unlikely event of a stock discrepancy, we will contact you promptly to arrange the best available solution.
Processing and Dispatch
Orders are dispatched every Monday, Wednesday and Friday at 9:00 AM Italian local time (CET/CEST). Orders received after the cut-off will be processed on the next scheduled dispatch day. Any request to change the delivery address or order contents must be submitted before the applicable cut-off. Order changes cannot be guaranteed once the order has been dispatched.
Shipping Terms
Orders are shipped under DAP Incoterms® 2020 to the address provided at checkout. BLACKFOLIUM arranges transportation to the destination. Customers outside the EU are responsible for import clearance and for any applicable VAT, customs duties, brokerage fees or other import-related charges.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery address and order contents.
Free Shipping
Free shipping is available above the applicable order-value threshold shown in the table below. Please note: Free shipping cannot be combined with the 10% discount for approved Military and Law Enforcement accounts.
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ZONE
|
COUNTRIES
|
CARRIERS |
FREE SHIPPING FROM
|
|
ITA
|
Italy, San Marino, Vatican City
|
GLS, BRT, DHL |
200 €
|
|
EU - 1 |
Austria, Belgium, France, Germany, Luxembourg, Netherlands, Portugal, Monaco, Slovenia, Spain
|
UPS, DHL |
250 €
|
| EU - 2 | Bulgaria, Czech Rep., Croatia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Poland, Romania, Slovakia, Sweden | UPS, DHL | 250 € |
| EUR - 1 | Liechtenstein, Switzerland, United Kingdom | UPS, DHL | 300 € |
| EUR - 2 | Albania, Andorra, Bosnia and Herzegovina, Cyprus, Gibraltar, Iceland, Malta, Moldova, Montenegro, North Macedonia, Norway, Serbia, Turkey | UPS, DHL | 400 € |
| EUR - 3 | Kosovo, Guernsey (UK), Jersey (UK), Ukraine | DHL | 500 € |
| USA-CAD | Canada, United States | UPS, DHL | 500 € |
| CINA | China, Hong Kong | UPS - FedEx, DHL | 500 € |
| AUSTRALIA | Australia, New Zeland | UPS -FedEx, DHL | 800 € |
| WORLD-1 | South Korea, Philippines, Anguilla (UK), Antigua and Barbuda, Argentina, Aruba (Netherlands), Bahamas, Bahrain, Bangladesh, Barbados, Belize, Bermuda (UK), Bolivia, Bonaire (Netherlands) , Brazil, British Virgin Islands (UK), Brunei, Cambodia, Cayman Islands (UK), Chile, Colombia, Costa Rica, Curaçao (Netherlands), Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, East Timor, French Guiana, Jamaica, Japan, Grenada, Guadeloupe (France), Guatemala, Guyana , Haiti, Honduras, India, Indonesia, Israel, Kuwait, Laos, Macau (China), Malaysia, Martinique (France), Mexico, Montserrat (United Kingdom), Nicaragua, Oman, Pakistan, Panama, Paraguay, Peru, Puerto Rico (United States), Qatar, Saint Kitts, Saint Martin, Saint Vincent, Saint Lucia, Saudi Arabia, Singapore, Sri Lanka, South Africa, Suriname, Thailand, Trinidad and Tobago, United Arab Emirates, Uruguay, US Virgin Islands (US), Venezuela, Vietnam | UPS - FedEx, DHL | 800 € |
| WORLD-2 | Algeria, Armenia, Azerbaijan, Bhutan, Georgia, Jordan, Lebanon, Libya, Morocco, Nepal, Tunisia, Turks and Caicos (UK) | UPS - FedEx, DHL | 800 € |
| WORLD-3 | Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Ivory Coast, Eritrea, Ethiopia, Fiji, Gabon, Gambia, Ghana, Djibouti, Guam (United States), Guinea, Iraq, Cook Islands ( New Zealand), Faroe Islands (Denmark), Marshall Islands, Kazakhstan, Kenya, Kyrgyzstan, Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Mauritania, Mauritius, Micronesia, Mongolia, Mozambique, Namibia, Niger, Nigeria, New Caledonia (France), Palau, Papua New Guinea, French Polynesia, Democratic Rep. of Congo, Republic of Congo, Réunion, Rwanda, Samoa, Senegal, Seychelles, Tanzania, Togo, Tonga, Uganda, Uzbekistan, Vanuatu, Zambia, Zimbabwe | UPS - FedEx, DHL | 800 € |
| WORLD-4 | Afghanistan, Comoros, Eswatini, Greenland (Denmark), Equatorial Guinea, Guinea-Bissau, Falkland Islands (United Kingdom), Northern Mariana Islands (United States), Solomon Islands, Kiribati, Mayotte (France), Myanmar (Former Burma), Nauru , Nevis, Niue (New Zealand), Central African Republic, Saint-Barthélemy (France), Saint Helena (United Kingdom), São Tomé and Príncipe, Sierra Leone, Somalia, Sudan, South Sudan, Tajikistan, Turkmenistan, Tuvalu, Yemen | DHL | NO |