Stock Availability: The products available on the website are actually available in our warehouse 99% of the time. If an item is unavailable, we will contact the customer to find the best solution.

Handling Time: Orders received are grouped and shipped on Mondays, Wednesdays, and Thursdays at 9:00 AM (UTC+1). Any orders received after 9:00 AM on these days will be shipped on the next scheduled shipping day. Any changes to the address or order contents must be submitted before the 9:00 AM cut-off. Requests received after the package has been shipped cannot be accommodated.

Incoterms: All orders will be processed as DAP Incotrems (Delivered At Place): it mean that the seller is only responsible for the shipping. The Extra-EU customers are responsible for paying any import costs to the shipping carrier, such as VAT, duties and clearing fees, upon delivery.

Costs: Shipping costs are determined and shown during the checkout process, based on your shipping address.

Free Shipping: We offer free shipping based on total amount oh the order. For more information, check the summary table below. If your country is not available, contact us! We will do our best to find a custom solution.

Italy, San Marino, Vatican City
200 €
EU - 1
Austria, Belgium, France, Germany, Luxembourg, Netherlands, Portugal, Monaco, Slovenia, Spain
FedEx, DHL
250 €
EU - 2 Bulgaria, Czech Rep., Croatia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Poland, Romania, Slovakia, Sweden FedEx, DHL 250 €
EUR - 1 Liechtenstein, Switzerland, United Kingdom FedEx, DHL 300 €
EUR - 2 Albania, Andorra, Bosnia and Herzegovina, Cyprus, Gibraltar, Iceland, Malta, Moldova, Montenegro, North Macedonia, Norway, Serbia, Turkey FedEx, DHL 400 €
EUR - 3 Kosovo, Guernsey (UK), Jersey (UK), Ukraine DHL 500 €
USA-CAD Canada, United States FedEx, DHL 500 €
CINA China, Hong Kong FedEx, DHL 500 €
AUSTRALIA Australia, New Zeland FedEx, DHL 800 €
WORLD-1 South Korea, Philippines, Anguilla (UK), Antigua and Barbuda, Argentina, Aruba (Netherlands), Bahamas, Bahrain, Bangladesh, Barbados, Belize, Bermuda (UK), Bolivia, Bonaire (Netherlands) , Brazil, British Virgin Islands (UK), Brunei, Cambodia, Cayman Islands (UK), Chile, Colombia, Costa Rica, Curaçao (Netherlands), Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, East Timor, French Guiana, Jamaica, Japan, Grenada, Guadeloupe (France), Guatemala, Guyana , Haiti, Honduras, India, Indonesia, Israel, Kuwait, Laos, Macau (China), Malaysia, Martinique (France), Mexico, Montserrat (United Kingdom), Nicaragua, Oman, Pakistan, Panama, Paraguay, Peru, Puerto Rico (United States), Qatar, Saint Kitts, Saint Martin, Saint Vincent, Saint Lucia, Saudi Arabia, Singapore, Sri Lanka, South Africa, Suriname, Thailand, Trinidad and Tobago, United Arab Emirates, Uruguay, US Virgin Islands (US), Venezuela, Vietnam FedEx, DHL 800 €
WORLD-2 Algeria, Armenia, Azerbaijan, Bhutan, Georgia, Jordan, Lebanon, Libya, Morocco, Nepal, Tunisia, Turks and Caicos (UK) FedEx, DHL 800 €
WORLD-3 Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Ivory Coast, Eritrea, Ethiopia, Fiji, Gabon, Gambia, Ghana, Djibouti, Guam (United States), Guinea, Iraq, Cook Islands ( New Zealand), Faroe Islands (Denmark), Marshall Islands, Kazakhstan, Kenya, Kyrgyzstan, Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Mauritania, Mauritius, Micronesia, Mongolia, Mozambique, Namibia, Niger, Nigeria, New Caledonia (France), Palau, Papua New Guinea, French Polynesia, Democratic Rep. of Congo, Republic of Congo, Réunion, Rwanda, Samoa, Senegal, Seychelles, Tanzania, Togo, Tonga, Uganda, Uzbekistan, Vanuatu, Zambia, Zimbabwe FedEx, DHL 800 €
WORLD-4 Afghanistan, Comoros, Eswatini, Greenland (Denmark), Equatorial Guinea, Guinea-Bissau, Falkland Islands (United Kingdom), Northern Mariana Islands (United States), Solomon Islands, Kiribati, Mayotte (France), Myanmar (Former Burma), Nauru , Nevis, Niue (New Zealand), Central African Republic, Saint-Barthélemy (France), Saint Helena (United Kingdom), São Tomé and Príncipe, Sierra Leone, Somalia, Sudan, South Sudan, Tajikistan, Turkmenistan, Tuvalu, Yemen DHL NO